From: Santosh A Naik / Exdion [santosh_naik@exdion.com]
Sent: Tuesday, April 07, 2009 6:24 AM
To: Jay Jablonski
Subject: FW: Operational Plan to effect dramatic policy checking improvement sent to Mr. Richard Bouchard

Mr. Richard Bouchard
Chief Executive Officer
Roger Bouchard Insurance Inc.
101 Starcrest Drive
Clearwater FL 33765
Dear Mr. Bouchard,
Exdion is a leading member of the Insurance Process Outsourcing Industry. We work with some of the largest brokers in North America. I am writing to you, Tim Bouchard and Matt Elsey, as the executives most responsible for improving the operational efficiency of Roger Bouchard Insurance Inc.

We have purchased research on the industry and have learned that on average P&C Brokers are incurring 30-40% in unnecessary costs to check policies. Exdion is a pioneer in transaction-based outsourcing, and has launched Policy Checking on Demand (ePOD), an exciting new service which allows brokers like yourselves to gain access to low cost offshore capabilities for policy checking with no up-front costs. ePOD has the potential to reduce the cost of policy checking by 30-40 %. In addition to costs savings this plug & play solution

- Provides best practices in policy checking

- Improves the quality and TAT of the policies issued

- Helps reduce E & O claims

We are making bold claims however we believe we can help Roger Bouchard Insurance Inc the same way we have helped other Insurance brokers in the US. We would ask for the opportunity to set up a 30-minute phone interview where we can present this exciting new offering. We believe this to be the most effective and respectful use of your valuable time.

In closing Exdion is a 500 person organization totally committed to improving insurance brokers process efficiency and reducing the cost of process in the P&C insurance industry. By deploying highly qualified and trained insurance professionals in our delivery center in Bangalore, India we are very uniquely positioned to deliver value to Insurance markets. Our customers have:

- Become more formidable competitors due to improved cost structures

- Improved Customer/ Agency satisfaction with 99% accuracy rates on issued policies

- Provide the benefit of a 24 X 7 operation with reduced cost and head count

Our professional staff is accredited with AICPCU & LOMA. Less than 4% of people that apply for positions at Exdion actually make it onto our team. Quality consistency and accuracy are the principles we live by.

We will contact your respective executive assistants to determine the most appropriate person to speak with. We look forward to sharing our ideas and experience

Sincerely,

Paul Ludwig
Director, Business Development
520-877-3119 (Office)
520-579-8458 (Cell)
paul_ludwig@exdion.com